Refund Policy

Punk Pet Apparel is a small business and due to the rising costs of shipping and the already low cost of our products we can no longer issue refunds or free exchanges for products that are ordered at the incorrect size. It is very important to measure your pet before placing your order. The measurements on our size charts are available in INCHES and CM and have been verified and are accurate. 


Return & Exchange Policy

Unfortunately, we cannot accept returns or exchanges on sale items or gift cards.

Refunds for damaged products

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return due to damage

To start a return, you can contact us at and submit a picture of the damaged item. If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We are not responsible for items that are damaged during shipping.